Effective Date: 17 March 2024

Introduction

App Genius we is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our mobile app for e-wallet services, buying and selling digital gold, transferring digital gold, and pawning. By using our app, you consent to the practices described in this policy. 

Information We Collect

We may collect various types of information when you use our app, including: 

1. Personal Information: This may include your name, email address, phone number, and other identification information. 
2. Financial Information: When engaging in financial transactions within the app, we may collect payment card details, bank account information, and transaction history. 
3. Location Information: We may collect your device's GPS coordinates to provide location-based services, subject to your consent. 
4. Device Information: We may gather information about your device, including device type, operating system, and unique device identifiers. 
5. Usage Information: This includes data about how you use our app, such as the pages you view, your interactions with content, and error logs. 

How We Use Your Information 

We use the information we collect for various purposes, including but not limited to: 

1. Providing Services: To offer e-wallet services, facilitate gold transactions, transfers, and pawning services. 
2. Authentication: To verify your identity and secure your account. 
3. Customer Support: To respond to your inquiries and provide customer support. 
4. Improvement: To enhance our app, develop new features, and conduct research and analysis. 
5. Marketing: To send promotional offers, updates, and newsletters (you can opt out at any time). 
6. Compliance: To comply with legal obligations and regulations.

Information Sharing 

We do not sell your personal information to third parties. However, we may share your data with: 

1. Service Providers: Third-party service providers who assist us in delivering our services. 
2. Legal and Regulatory Authorities: When required by law, legal processes, or government agencies. 

Data Security 

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security system is entirely fool proof.

Data Retention 

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

Children's Privacy 

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware of such data, we will promptly delete it.

Your Choices 

You can exercise certain rights regarding your data, including: 

1. Access: You can request access to your personal data. 
2. Correction: You can correct any inaccuracies in your personal information. 
3. Deletion: You can request the deletion of your personal data, subject to legal obligations.

Changes to this Privacy Policy 

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any changes by posting the revised policy within the app.

Contact Us 

If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at info@appgenius.com.